These Terms and Conditions (hereinafter referred to as “Terms”) govern the use of the products and services of the company VKNANO IKE and the NANOTOUCHE® brand. By accessing our website, using our products, or making purchases, you agree to be bound by these Terms. By agreeing, you consent to the disclosure of “Content,” where Content is defined as any personal information of the user shared with the company for exclusive use by the company for its own purposes.

1. Personal Data Protection

The protection of your personal data is our top priority. VKNANO IKE fully complies with the data protection legislation (GDPR Regulation 2016/679).

1.1 Data We Collect

  • Identification Information: Name, surname, email address, phone number, shipping address.
  • Payment Data: Credit/debit card number through secure payment providers.
  • Multimedia: If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Website visitors can download and extract any location data from images on the website.
  • Technical Information:
    • When visitors leave comments on the website, we collect the data shown in the comment form as well as the visitor’s IP address and browser user-agent string to help detect spam.
    • An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service’s privacy policy can be found here.
    • If you leave a comment on our website, you may opt to save your name, email address, and website in cookies. These are for your convenience, so that you do not have to fill in your details again when leaving another comment.
    • We use Google Analytics for visitor statistics. You can find Google’s privacy policy here.

1.2 Purpose of Data Use

a) By accepting this Agreement during the registration process, you explicitly consent to the collection, storage, use, and disclosure of your user information and your Content as described in this section.
b) The website reserves the right to disclose certain personal information (such as name, surname, email address, and phone number) to authorized registered partners, affiliated representatives, or external service providers as described in the “Partners” section.
c) We share only the data that we are required to share with law enforcement authorities, tax authorities, etc., for legal purposes.
d) Data may also be used for:

  • Processing orders and shipping products (see Purchase Policy).
  • Customer service and responding to inquiries.
  • Informing about offers and promotional actions (in compliance with GDPR).

1.3 Access and Use of the Website

  • The user of vknano.gr is solely responsible for having the necessary infrastructure (hardware, software, internet connection, etc.).
  • The company does not guarantee that the website is free from viruses or other harmful elements.
  • The website must be used only for lawful purposes, without restricting or interfering with third-party use.

1.4 User Rights

You have the right to access, correct, delete, or restrict the processing of your data. This does not include data we are required to retain by law. You can exercise your rights by contacting info@vknano.com.

1.5 Data Security

We use advanced security measures to protect your data while always adhering to legal frameworks for Personal Data Management (EU & Greek laws).

2. Products and Services

VKNANO IKE offers high-quality products made with modern technologies and according to the highest standards.

2.1 Product Descriptions & Accuracy

  • Each product comes with a description, ingredients, usage instructions, and potential warnings.
  • We do not guarantee that product descriptions, colors, or other content are always 100% accurate.

3. Intellectual Property

  • The term “intellectual property” includes copyrights, trademarks, patents, website design, algorithms, and proprietary information.
  • All content (text, logos, images, videos, etc.) belongs to VKNANO IKE or third-party providers and is protected by applicable laws.

4. Consumer/User Obligations and Responsibilities

  • The consumer agrees to use products according to the instructions provided.
  • VKNANO IKE is not responsible for damages caused by improper use of the products.
  • Any other form of use beyond personal use requires written consent from the company.

5. Intellectual Property Complaints

If you believe that protected material has been copied without permission, please send a written notice or email to our Authorized Representative for copyright infringement including:

  1. Identification of the copyrighted work you believe has been infringed.
  2. A description of the infringing material and its location on the website.
  3. Your contact details (address, phone, email).

6. Your Account

  • You are responsible for maintaining the security of your account.
  • In case of unauthorized access, please contact us immediately.

7. User Content Deletion

  • The company reserves the right to remove comments or content that violate the Terms.
  • Comments and their metadata are retained indefinitely for moderation purposes.

8. Disputes

Disputes are governed by Greek law and are adjudicated in the courts of Thessaloniki.

9. Consent to Electronic Messages

By providing your email and accepting the Terms, you consent to receive informational and promotional messages via email. You can unsubscribe at any time.

10. General

  • These Terms constitute the entire agreement between you and VKNANO IKE.
  • We reserve the right to modify the Terms at any time, with changes taking effect immediately upon posting.
  • Continued use of the website after modifications constitutes acceptance of the updated Terms.

For any questions, please contact us at info@vknano.com.